Upgrading your site from a subdomain to your own custom domain - the old subdomain will now automatically redirect to your new address

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  • Idea
  • Updated 11 years ago
Many users have asked to purchase their own custom domain (such as Example.com) after they've already published their site to a subdomain. We've taken your feedback into account and have now made that easier for you.

You can now purchase a domain after you've already published to a subdomain - your old address (such as example.synthasite.com) will automatically redirect to your new address (www.example.com). This way, you won't lose the value of any links or visitors that only know your old location and they'll see your new domain.

You'll see the option to upgrade to a custom domain after you update your site. If you purchase one from here, we'll take care of all of the setup.

As always, please let us know if you have any questions!

Happy Holidays
Photo of Chris


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Posted 11 years ago

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Photo of AA-KAY40


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hi Chris being in the uk the domain i,d need would be ".co.uk"
can i purchase this here or do i have to get my domain else where .
Rather use yours though.
Photo of Marije

Marije, Official Rep

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Hi there - we're only selling .com and .net at the moment. You can buy your domain from another domain registrar and then edit your domain's settings so that you can publish your site to your domain. This thread has more information: http://getsatisfaction.com/SynthaSite.... Please make sure that your domain registrar allows you to setup an A Record on your domain.
Photo of Alicia


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Hi, I published my site using a subdomain but now I would like to publish it to a domain name I already have. Is this possible? I don't see the option to publish to an existing domain when I update. I plan on using ZoneEdit to change the server names and then set the A record to Yola's IP address but I don't want to go through all that if I am not able to publish to my existing domain name. If it's not possible, could the subdomain site be unpublished so I could then publish to my existing name?
Photo of Monique

Monique, VP of Customer Support

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Hi Alica

Yes, this is possible! Once you have configured your domain settings, you can add it as follows:

1) Click on the drop down arrow next to the "Update My Site" button.
2) Select "Publishing Settings"

3) Click the "Add A Domain You Own" button and follow the prompts to publish your site.

Once you have done this your subdomain will still be your primary domain. However you can easily set your new domain to be primary. Here is a tutorial with the steps that show you how to access your DNS control panel and select your primary domain: http://www.yola.com/tutorials/dns-for...

I hope this helps. Let me know if you have any difficulty with these instructions.
Photo of Alicia


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Worked like a charm. I'm all set up with my old site name. Thanks.