Upload problem

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  • Question
  • Updated 8 years ago
I'm trying to add a video to my site, but it keeps prompting me to upgrade to Yola pro. The video is only 21KB & I supposedly have 15MB on the free Yola version. What am I doing wrong?
Photo of tiffanyc


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  • confused

Posted 8 years ago

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Photo of Sanja

Sanja, Official Rep

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Hi TiffanyC

Are you sure that that the file is not 21 MB? 21KB is pretty small for a video file. Would you mind double checking the size? If it is within the file limit, then we will need to take a look at this further. Please do let us know.