Uploading Files & Images

  • 1
  • Problem
  • Updated 5 years ago
I'm having a problem uploading some PDF files and images direct into the File Manager area. I click on Upload Files and nothing happens. I have the same problem using the Picture Gallery Widget.
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  • 1 Post
  • 0 Reply Likes
  • confused

Posted 5 years ago

  • 1
Photo of Crystal

Crystal, Champion

  • 250 Posts
  • 79 Reply Likes
Hello Webmaster , It sounds like your browser may have a pop-up blocker that is blocking the upload window.
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Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello webmaster

Have you tried closing the File Manager or the Picture Gallery Widget dialogue box and reopening them to continue?

If so, let's exclude the most frequent reasons first:
  • Please clear cache and cookies of your browser.

  • Try a different browser.

  • Try on a different computer if possible.

If none of these options help, please let me know
  • your URL to find your Yola account

  • the browser you're using

  • the browser version you have

  • your operating system

This information will help us to assist you further. Thanks.