If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
This sounds quite frustrating. Please can you take a look at your file names? Do they contain any symbols or special characters? Please be sure to use plain text for your file names. You may also want to check your security settings. Try disabling pop-up blockers, ad-blockers, cookie blockers, etc..
Another thing you can try is to use a different browser to see if that yields any results.
If you still have issues with this, please let us know. We certainly want to get this resolved!