uploading pictures just stopped working!! Help!!

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  • Updated 7 years ago
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I am having a lot of trouble uploading pictures on to my sites. I was using IE8 but have noe downloaded firefox as previously suggested. Still no joy. I even left it uploading over night and it didn't ever finish....help!! Up until now I have never had this problem and i have had one of my sites over a year. I am on windows 7 firefox and a very fast computer...usually. i deleted my cache,history,add ons tried a smaller file - still no joy
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Stephanie Fletcher

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  • very fristrated!

Posted 7 years ago

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Sanja, Official Rep

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Hello Stephanie,

This sound frustrating! I wonder if the issue may be related to your image file name? Does it have any special characters in it? You may need to rename your file so that it contains only letters and numbers.

If you still have trouble with this, please let us know. We'll continue troubleshooting the issue.