Uploads of files with FileManager doesn't work :(

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  • Updated 9 years ago
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Hello, I got stuck with the following problem: uploads of files doesn't work.
I am trying to upload a pdf file which is of ~650kb with the help of file manager, but the upload does not start to proceed.
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timofeyi.asyrkin

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  • confused

Posted 9 years ago

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Emmy

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Hello timofeyi.asyrkin,

I'm sorry you are having this problem and would like to help get it worked out. Can you please do a few things for me and then give it another try uploading the file to your File Manager:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

3. Please check to see that you have the latest version of Flash installed, for more information please click here: Version Test for Adobe Flash Player.

4. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

Please let me know if after trying these suggestions you are still having any trouble.

Kind Regards,
Emmy
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timofeyi.asyrkin

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Hello Emmy!
Thank you so much for the fast answer, I tried the stuff you suggested and now it works! Great site, great support!
Timofey :)