upsale popup not allowing my file to be uploaded!

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  • Problem
  • Updated 9 years ago
  • Solved
popup for the upsale of Yola pro does not allow the completion of my file upload! Please help!
Photo of Albert


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Posted 9 years ago

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Photo of Emmy


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Hello Albert,

The reason why you are being offered the upgrade to Yola Pro is that the file you are attempting to upload is larger than 15MB. If you are using a Yola Free account then a limit of 15MB applies to each individual file that you upload. If you need to upload files larger than 15MB you have the option to upgrade to a Yola Pro account, which allows you to upload files of up to 100MB and gives you 5GIG of total storage for your site. If you decide not to upgrade, you will need to select a file of 15MB or less.

If you would like to upgrade to Yola Pro, on your "my sites" page, you will see a section on the right-hand side that says "Ready to Upgrade?" - you can click on "read more" and follow the steps to purchase an upgrade.

If you are already in your site builder, and decide that you want to upgrade, you can either

* Click on the Site Manager tab and there will be a link to upgrade on the right hand side.
* Click on "Change Style" and there will be a link to upgrade on the left-hand side.
* Click on the File Manager button and there will be a link to upgrade on the bottom left-hand side.

Yola Pro includes:

* The ability to create up to 25 sites in your account.
* Individual file uploads of up to 100MB
* Total storage of 5GIG per site and 125GIG for your account.
* The Yola Link removed from any free style you use in your account.
* One Premium Style credit. This credit can be used for all the sites in your account.
* Credits for services from iStockphotos, Facebook Ads Trial and Yahoo Search.

Please let us know if you have any further questions.

Kind Regards,