If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When you pay for a service you expect to get it. I paid for over the phone support and being told I will be contacted the next day is not good business! I just sign up for yola and already unhappy with it! My old host had live help maybe I should of stayed with them!
I apologize for the frustration caused by this. Will you please provide your paid Yola Account email address or email firstname.lastname@example.org with your contact number and my name (Lyall) in the subject line, and I will call you back immediately? I am unsure why you were given the timeframe of one day for feedback - possibly you were directed to leave a voicemail or your matter was referred to a Yola Specialist? This is something I would like to investigate and I look forward to speaking with you.