Upset with services provided!

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
When you pay for a service you expect to get it. I paid for over the phone support and being told I will be contacted the next day is not good business! I just sign up for yola and already unhappy with it! My old host had live help maybe I should of stayed with them!
Photo of Amber Bullies

Amber Bullies

  • 2 Posts
  • 0 Reply Likes
  • upset

Posted 6 years ago

  • 1
Photo of Lyall

Lyall, Official Rep

  • 142 Posts
  • 10 Reply Likes
Hello Amber Bullies,

I apologize for the frustration caused by this. Will you please provide your paid Yola Account email address or email support@yola.com with your contact number and my name (Lyall) in the subject line, and I will call you back immediately? I am unsure why you were given the timeframe of one day for feedback - possibly you were directed to leave a voicemail or your matter was referred to a Yola Specialist? This is something I would like to investigate and I look forward to speaking with you.

Lyall