Upset with services provided!

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
When you pay for a service you expect to get it. I paid for over the phone support and being told I will be contacted the next day is not good business! I just sign up for yola and already unhappy with it! My old host had live help maybe I should of stayed with them!
Photo of Amber Bullies

Amber Bullies

  • 2 Posts
  • 0 Reply Likes
  • upset

Posted 8 years ago

  • 1
Photo of Lyall

Lyall, Official Rep

  • 142 Posts
  • 10 Reply Likes
Hello Amber Bullies,

I apologize for the frustration caused by this. Will you please provide your paid Yola Account email address or email with your contact number and my name (Lyall) in the subject line, and I will call you back immediately? I am unsure why you were given the timeframe of one day for feedback - possibly you were directed to leave a voicemail or your matter was referred to a Yola Specialist? This is something I would like to investigate and I look forward to speaking with you.