URGENT MESSAGE: NEW UK LAW REGARDING TRACKING COOKIES!

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  • Updated 8 years ago
  • Answered
URGENT MESSAGE FOR ALL UK USERS!

You will probably want to enquire about this article referring to the new UK Law on Tracking Cookies.

This is very important!

It would also be very hepful for Yola employees to help us understand where we stand!

(This is the article):
http://blog.silktide.com/2011/05/cook...

This is the official paperwork:
http://www.ico.gov.uk/~/media/documen...

Kind Regards,
Andi North
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Andi North, Mangopear Media

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  • quite concerned about our Nanny state government!

Posted 9 years ago

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Jonathan Hitchcock

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Hi David,

My name is Jonathan, and I run the platform and operations team at Yola.

To answer your question about the cookies on your site, they are used for the following purposes:

* pixel.yola.com - Coyote-2-ac9068e

The servers behind pixel.yola.com are where the site analytics service runs, which collects information on how many visits your site has, so you can view the graphs in MyYola. There are several of these servers, because (as you can imagine) tracking all the visits across all Yola sites results in a large amount of traffic. As such, these servers are behind a loadbalancer, and it is this loadbalancer that sets the Coyote cookie so that it can maintain what is known as a "sticky session" - sending the same visitors to the same back-end server, to maintain a consistent session.

* scorecardresearch.com - UID and UIDR

These are not Yola cookies, as you can see - they are set by the scorecardresearch.com server, which I believe deals with some "Share This" widgets. The UID and UIDR cookies are associated with comScore, and used to get a measurement of your audience size, and its preferences - there is more information here: http://scorecardresearch.com/about.aspx

Finally:

* _qca, _unam, synthasiteVisitorId, and synthasiteVisitId

You were correct about these - they are used by Google Analytics, and by our own site analytics software, in order to gauge the visits and traffic on your site.

I hope this answers your question - let me know if you need any more information!

Cheers,
-Jonathan
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David

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Thanks Jonathan, that's exactly the information I was looking for
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Nathan, Champion

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Thanks, Jonathan, for all of that helpful information.