Urgent! Picture gallery not uploading!

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
PLEASE someone help!!! Been trying to upload a picture gallery all day long! Gives me an error towards the end- while uploading thumbnails. I do this almost daily, always the exact same way, never had problems before. Please please please help me!
Photo of Sue Szterling Photography

Sue Szterling Photography

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  • frustrated to the max!!

Posted 5 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

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Hello Sue

What does the error message you get say? Please check the following for me:
  • Are you uploading the usual image file formats, such as .jpg or .png?

  • Have you made sure that your picture files are not too large? They should be 20-100KB each.

  • How many images are you trying to upload at the same time? I wouldn't recommend to upload more than 10 at a time.

  • Have you tried clearing your cache and cookies?

If none of these suggestions help, please let me know.