URGENT: Your custom domain will expire today

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I have 3 domains, one of which I am finished with and no longer use. The domain is expiring today which is what I WANT to happen. Yola, however, has sent not 1, not 2, not even 10 but over 65 emails so far; one every 6 minutes, with the same warning that my domain will expire. I tried requesting through customer help that they PLEASE STOP sending these horribly annoying and unwanted e-mails that are clogging my email box but the same email is sent over and over and over and over, every SIX MINUTES!!! WHAT is WRONG with this company?!! I will pull out my accounts as this is on the verge of abusive, what they are doing!
Photo of Beatrice Mattaway

Beatrice Mattaway

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  • angry

Posted 9 years ago

  • 1
Photo of Ibrahim Allaf

Ibrahim Allaf

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What the heck. that is very unprofessional! Hope someone can look into the matter ASAP!
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Hello Beatrice,

I am looking into this. I have just read that someone else has reported the same. We apologize for this huge inconvenience.
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This should now be fixed now. There was a bug with our emailing service. Please let us know if you continue to receive the mails. We are terribly sorry about this! it definitely was not intentional but we can understand that it must have been terribly annoying! We will do all in our power to prevent this from happening again.