Usability problems with headings

  • 1
  • Problem
  • Updated 10 years ago
  • Acknowledged
Another usability problem is around the site heading. This has come up with more than one theme. My site is called 'Shuttleworth Weaving', but this does not appear consistently on each page. On the 'our products' page the title 'our products' comes up, and there is no mention of 'Shuttleworth Weaving'. It looks like the site is called 'Our Products'. I would also like a sub heading underneath my heading - to explain it. Nielsen talks about this in his book on Home pages. You have to explain what you will find on a web site. To say 'Shuttleworth Weaving' is not enough as not enough detail is provided. It is better to say 'Shuttleworth Weaving. Handmade rugs and throws in the KZN Midlands'. This explains what the site is about. But synthasite does not offer this option.
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Angela Spencer

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  • frustrated

Posted 10 years ago

  • 1
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Monique, VP of Customer Support

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Wow - I am impressed that you quote Nielsen, and that you mention the KZN midlands (I used to live there until recently and now I am homesick!)

Unless you change the page heading in the Properties sidebar, the heading should be the name of your site on every page. If you are experiencing something different then this is a bug. I would appreciate it if you could share more information about this so that we can solve it. It would be useful to know what style you are using so that we could try to replicate and fix this. Also, as a workaround, you should be able to correct this by clicking on "Properties" and entering the desired heading in the "Page Heading" field.

The ability to add a tagline or subheading is an important feature and one we hope to add in future. We are aware that our styles are in need of significant development. One workaround would be to use a style with a custom banner header and add your sub-heading to your banner using Picnik. Not a perfect solution - but a suggestion until we can offer what you need.
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Angela Spencer

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Thanks Monique. It's a real problem for me that the individual page headings are not displaying. The title displays, but the page headings don't.

Rosenfeld and Morville say that the navigation is to show a user where they are, where they've been and where they could go. On a 7 page site I'm not too worried about showing them where they've been, but I need to show them where they are...

Sorry you are homesick..
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Monique, VP of Customer Support

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I agree that our navigation should indicate what page you are on. I hope you find a product that works well for you.