Using forwarding to reduce subdomain/domain competition

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Hi. Several of my sites here have two domains: the standard one ending with synthasite.com, and a custom one I've chosen. Interaction between them is smooth, but I get two set of Google Analytics data for each site. Can I install a forwarding mechanism to the synthasite site so that all traffic goes to the main site, and there is no need for a second Google report? If so, I'll need to be pointed in the right direction.
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Bengo

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Posted 10 years ago

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Marije, Official Rep

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Hi Bengo,

If I understand you correctly - you would like yoursite.com to forward to yoursite.synthasite.com? You can edit your settings with your domain registrar for yoursite.com to forward to the subdomain instead of being published to both domains.

Alternatively, you can set up a automatic redirect on a separate site published to yoursite.com:
1. Drag and drop a HTML widget onto your page.
2. Paste this tag into the HTML editor:
<!-- <meta http-equiv="refresh" content="2; url=http://yoursite.synthasite.com"> -->

"2" is how many seconds it waits before it redirects - you can change this number
"url" is the URL it redirects to, so, replace the URL in the above tag with the subdomain you want to link forward to.

If anyone else has any other suggestions, please jump in!
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Bengo

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This is all clear and helpful, but I want to confirm one thing. I assume the HTML tag should go on the landing page of the domain that is being forwarded. Is there any special location?

Furthermore, I assume that forwarded traffic will show up on only the target site's Google Analytics data -- that as traffic from the first domain decline, it would show up as increases on the other. You understand, I want to be very careful not to accidentally duplicate any traffic results.
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Bengo

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Two more issues:

Your first sentence has my intention backwards: I want to forward from the domain containing synthasite to the domain not including it.

When I open my site in the editor, I can't figure out which domain I am technically in, so I don't want to install a forward unless I can be advised how to tell this.

I dread the Go Daddy interface so would like to try the forwarding method first.
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Bengo

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Example:

I want to forward visitors arriving at ABC.synthasite.com to ABC. com.
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Marije, Official Rep

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Hi Bengo,

Apologies for misunderstanding how you wanted to setup your domain and for the delay in replying.

There isn't a way to forward a subdomain to a first-level domain at the moment. The best option would be to set up the A Record with GoDaddy and publish your site to your domain (we can definitely help you to do this!)

If you're wanting complete Analytics from one domain only, maybe it's an idea to create a new one-page website published to abc.synthasite.com with the HTML redirect to abc.com (or vice versa). However, I am going to try and find out more information on using Analytics with two domains and come back to you.
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Bengo

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I greatly appreciate your help.

The first sentence of paragraphs 2 and 3 seem to contradict each other. Please clarify.

Most important is the sacredness of analytic information. It mustn't be corrupted and should only compile on one site if the accuracy and reliability are outstanding.

I should have realized before following guidance to install over 800 separate Google code HTMLs that there has to be a simpler solution.

I also have a thread about slide shows that is hanging for input. The other users are kindly trying hard to be helpful but every time I install one of their proposals some aspect fails and I have lost precious time.

Slides aside, unless I overlooked such a thing, managing GA with a preferred domain name may be in need of a tutorial. I would be glad to read a draft and comment if that would help. Analytics are so important, and Synthasite is so important: they must mesh smoothly.
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Monique, VP of Customer Support

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I confess to being out of my depth on this one.

Here is a link to an article that might be helpful: http://www.google.com/support/analyti...

It seems from that article that you need to edit the tracking code. I can see how doing this manually for 800 pages would be daunting! I have asked our developers for a way to make site level changes, but I don't have a release date for this enhancement yet.

If that article or any of the others in the Analytics help center don't give you the right solution, it might be worth sending them a support request. I have asked various people for input on this and they all suggest contacting GA.

From our side we can look for ways to make installing tracking code easier and better documented.
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Bengo

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This can be on the back burner while things get caught up.

I have read all the GA documentation many times, and the instructions of subdomains are just murky enough that I can't trust them. Posting hasn't been lucky for me: many requests to get a wrong answer. But that could change.

Synthasite could help by making GA code installation, as well as other kinds of tracking code, universal. Webmaster code too. Removal should be universal because sometimes you want to try a specialized code, then decide to dump it.

A clearly written tutorial for people adding a common style domain name would be helpful; I'd be glad to assist with the editing on that. It could jump off from what Google offer with a plain language set of scenarios, and how to respond to them.

Another tutorial that needs a little more work is the feeds tutorial. It offers two techniques, a clunky and a graceful, but only offers instructions for the clunky. It should also look at incorporating the site RSSpect into the guidance if that is indeed a valid option.

As for the slide show, you shouldn't be looking for widgets for me. I can do that, although I appreciate your help. Just verifying that existing selections won't perform is enough.
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Monique, VP of Customer Support

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Hi Bengo

Thank you for this. I agree that the real solution is to allow for site level (universal) changes for things like tracking code, banner images, favicons, footers etc.

Your offer to assist with a tutorial would be gratefully accepted. We would love to have our users contribute towards our help documentation and would like to find an easy way to enable this in future. Perhaps a Wiki based approach to help files.

Let's talk further about this when things have calmed down a little on our side.