If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I purchased a domain from GoDaddy.com. I went and pointed the IP address to 126.96.36.199 but it goes to your home page instead of my website:jellybeangoatsoapsandlotion.yolasite.com What did I do wrong?I followed the instructions in the tuturial.
To publish to an externally purchased domain name that is pointed to Yola, you need to have a Yola Silver account or transfer the domain to Yola. Here is a link with more information: Publish to a domain you already own.
If your domain name is pointed to Yola and going to our placeholder page, this means that it is properly pointed and you can now publish your site to it from inside the Sitebuilder.
If you already have Yola Silver you will have the option of adding a domain you already own to your site when you publish your site.
Please let us know if you have any further questions.