Video trouble

  • 1
  • Question
  • Updated 10 years ago
  • Answered
video from youtube is not appearing on my site after downloading as explained
Photo of Paula


  • 2 Posts
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  • unsure

Posted 10 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

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Hi feeldance

Sorry to hear that you are having trouble with your video. Can you post the Youtube URL so that I can take a look?

It will also be helpful to me if you could tell me what does happen when you try to add your video.

I hope we can get to the bottom of this and get it working for you.
Photo of Paula


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What happens is that, even after I update my site, which was over 6 hours ago, when I re-enter the site, the page on which I tried to include the video, appears blank.

Thanks again.

Paula - Feeldance
Photo of Marije

Marije, Official Rep

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Hi Paula,

The URL above is for the account you've created on Youtube. The URL would would need to post into your site is for the video (click on the video on the page so that it opens) -

Please try the above link and let us know if it still doesn't work. Hope that helps!