Waited over a week to move domain name... HELP!

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  • Problem
  • Updated 5 years ago
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Please can you move my domain name? I emailled the details over a week ago and no response. Just an auto reply saying you would get back to me in 24 hours? Did you mean days?
want to move www.rosieandrews.co.uk
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  • annoyed

Posted 5 years ago

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Stefan, Official Rep

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Hello RosieCA

I'm sorry that we haven't responded to you yet. After a few attempts I was able to locate your e-mail in our system. As you used an e-mail address different from your login e-mail to send us your request, your e-mail didn't get into the right flow. I have corrected that, and you should hear from us soon. I'm sorry for the delay and the inconvenience caused.