wanna put hair out.. still not pointing to yola!

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  • Updated 9 years ago
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i have a domain with another company, LCN.com & have tried doing everything that yola has said about the A records which looks to b a success but for some reason it still insnt pointing to yola... its stressing me out & i dont understand wot is going on with it, can anyone help me please x
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natalie

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  • getting mad

Posted 9 years ago

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Emmy

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Hi Natalie,

I'm sorry you are frustrated, can you tell me your domain name and I will take a look at the settings.

Emmy
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natalie

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hiya emmy, nice meetin u , thanks for quick response... my name is www.beautymatterz.co.uk, any help would b gratefully appreciated x
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Emmy

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Hi Natalie,
Nice meeting you too! I have taken a look at your settings and see that you have one A Record set up. You need to set up two A-records. One with the hostname "@" and one with the hostname "www". Both should point to our IP address: 208.75.208.172. Once you have done this you can then go into the site builder and publish your site to the domain name. Here is a link with more information: Publishing to a domain purchased elsewhere.

I hope this helps!
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natalie

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i did actually set up 2 a records with them details throught LNC.com... i have tried doin that again to see if that helps, honestly im gonna b bald by the time my site is published.. i have just renewed my domain & now wish i would have bought one from yola, would have been so much easier surely... thanks for assistance love x
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nick

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Make sure in the advanced manager on your current hosting site that you are pointing to Yola, normally by using the i.p address Yola provides that you can find by searching the forums.
Once that is correcttly pointed try updating site with a domain name, sometimes it takes the other hosting agency 48hrs to point it here.
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natalie

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i have done all that, its been over a wk n its still not posting to yola, LCN told me the A records were incorrect firsty but i have rectified that problem but still no joy