If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I wish to cancel my online store and want to know if I get a prorated refund at all? This store format doesn't do some major things I need it to do and don't wish to give up the money I've paid you for it since it is basically useless to me.
It would be really helpful if you can tell us what major things you need that are not available just so that we can be sure that nothing has been overlooked. If we are unable to help you we will arrange for a refund, but take your feedback into account for future development.