Web layout missing.

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
when I visit my site (domain) to work on it (not published yet) it looks disoriented and I have trouble viewing it.
Photo of Terrence Brown

Terrence Brown

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Posted 7 years ago

  • 1
Photo of John McCarthy

John McCarthy

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Hi Terrence,

Please could we have a screenshot of what you are seeing.

I hope we can get this solved soon.

John
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Brianna

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Hello Terrence,

Along with the screenshot, please could you provide your domain name? This will allow the Yola staff the ability to locate your account. I am confident we'll locate the cause promptly. Thanks!
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Terrence Brown

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hope you see the pic. I revisited the site I have multiple tabs open and it fixed itself but when I re-entered ge edit web site it came out this way again

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Terrence Brown

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Thank you !
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Terrence Brown

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I guess my domain name is bellresearch.org
Not sure new to web design.
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Justine

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Hi Terrence,

I am unable to locate a Yola account with that domain name. For privacy reasons, please mail support@yola.com with your Yola account login information. This will allow us to assist you further.
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Terrence Brown

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Good evening I logged into the system today and was able to see the page in the correct format. I published it to the web as is. The domain name is bellresearchinvest.org sorry for the entry error. If when I edit the domain again and I get the same problem I'll comment again. You all were a great help. Thanks :
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Sanja, Official Rep

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Hello Terrence,

We're glad to hear that everything is working again! Please do let us know if you have further issues.
Photo of Terrence Brown

Terrence Brown

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Problem comes and goes now and is impeding my work. I have contacted customer support again. I was able to publish my work when the display showed normally. Hopefully customers are not distracted by errors or rushed adjustments due to this ongoing problem.

Thank You:
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Sanja, Official Rep

  • 10698 Posts
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Hello Terrence,

If you do feel that you're seeing issues still, please do let us know.