If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Unfortunately it is not possible to upload anything to the root directory of your website. I would suggest that you ask the support of this chat widget if they have another way to add something like this to your website. If they have another option, feel free to let us know what it is and we can let you know if it is possible or not.