web site down, need it back up

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  • Updated 5 years ago
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i just updated my payment information to a new card. How long before my website is back up?
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VFW1622 Hotline

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Posted 5 years ago

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Stefan, Official Rep

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Hello VfW1622 Hotline

I can confirm that you renewed your domain in September 2012, but to use it with Yola, you will also need to renew your Yola Bronze hosting package which expired in September 2012 as well.

To renew your Yola Bronze hosting package, please follow these steps:
  1. Log into your My Yola.

  2. In the left-hand side menu, click on "Account".

  3. Next to your Free account status, click on "Upgrade", and choose one of our hosting packages.

You can also upgrade to one of our Premium packages Yola Silver (most popular) or Yola Gold (power users).

Please let me know if you have any questions.