website can't be found using any search engines

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  • Problem
  • Updated 2 years ago
  • Solved
We have had leonardsmill.com for over 5 years and a few days ago we haven't been able to find it using any search engines.  we are a restaurant and having our website down is bad for business.  We can access yola and change and publish, not can't find it.  would appreciate any assistance.
Photo of Jane Mitchell

Jane Mitchell

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Posted 2 years ago

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Photo of Saskia

Saskia

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Hello Jane,

We realize how critical it is that your website is available and we're sorry you found it to be offline when you needed it.

I've accessed your account in our system and can see that your hosting subscription is up to date. However, your domain is not hosted by us and seems to have no DNS records set up as you can see here.

According to the Whois Database, CrazyDomains is your domain registrar. Please reach out to them and make sure that your A records are pointed to Yola's IP address:  184.72.229.176

For further details please, visit this tutorial:  Publish to a domain you already own

I hope this helps and good luck with it, Jane!

Kind Regards,
Saskia