If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
my website and email are down. THIS IS MY BUSINESS ACCOUNT. I need help immediately. I can't contact you by email since it isn't working.... why don't you have a phone number contact for support???? and yes - when I typed it in all caps I WAS shouting!
I understand this is urgent as it is your business account, and I can help you immediately. We have responded to your emails, however it appears that you haven't received our replies due to your business email being down.
Your domain, and as a result your email, has been suspended in accordance with ICANN's (the domain governing body) new validation policy. We sent numerous email notifications to the email address registered to your domain, however it appears this email address is no longer working.