Website doesn't work

  • 5
  • Question
  • Updated 8 years ago
  • Answered
My website doesn't work with www. It only works if the www are omitted. Is there a way for it to work with and without the w's?
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Candeez

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  • not happy.

Posted 11 years ago

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Photo of lisaretief

lisaretief

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Official Response
Candeez,

Who is your domain registrar and where did you create the record that points candeez.co.uk to our IP address?

You will have to create one that points www there as well.

This will mean you will have two A-Records:
1. candeez.co.uk --> 208.75.208.172
2. www.candeez.co.uk --> 208.75.208.172

Depending on who your registrar is these can look different - some make you put the full domain in like this:
www.candeez.co.uk --> 208.75.208.172

Others just the prefix like this:
www --> 208.75.208.172