website is not showing www.visionft.co.uk.

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  • Problem
  • Updated 4 years ago
  • Solved
I just paid the yearly subscrition and the website is not showing in the web browser,
www.visionft.co.uk, Mr J Panchal, email is kam.panchal22@gmail.com.

bronze package £17.95.
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kam panchal

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Posted 4 years ago

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Gop

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Hello kam,

Were you able to go through the process of publishing your site to the domain you purchased?
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Jen

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Good day,

I was able to check your account and your domain has expired. We will be able to recover it for you if you follow these steps:

1. Log into My Yola.
2. Click on "Domains".
3. Click on "Try to renew" next to the name of your domain.
4. You will be taken to the domain renewal page where you can choose the length of time you would like to renew your domain for.
5. Follow the steps to make the payment and complete the renewal.

I hope that helps!
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kam panchal

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This reply was created from a merged topic originally titled
I bought the bronze package on yola.com and my doamin is not working.visionft.co.ukMr Jay Panchalkam.panchal22@gmail.com.


I bought the bronze package on yola.com and my doamin is not working.visionft.
co.uk.

Mr J Panchal

kam.panchal22@gmail.com
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Laura Thomas, Social Media Coordinator

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Hello Mr J Panchal,

Hosting and domain renewals are separate purchases. You have renewed your Yola Bronze hosting successfully, but you have not yet renewed your domain. Please refer to Jen's reply above or the emails we have sent you for more information and for steps to renew your domain.