If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I was able to check your account and your domain has expired. We will be able to recover it for you if you follow these steps:
1. Log into My Yola.
2. Click on "Domains".
3. Click on "Try to renew" next to the name of your domain.
4. You will be taken to the domain renewal page where you can choose the length of time you would like to renew your domain for.
5. Follow the steps to make the payment and complete the renewal.