Website not updating?

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  • Updated 8 years ago
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I Am having some issues when updating my site. Twice a week I update an excell sheet that people are able to download and view.

When i look at the preview, the new updated version of the excell sheet is shown. Though when i look on the webiste normally as everyone else would, it still as the old version.

Could you please tell me what i am doing wrong. I have clicked the publish to web a couple of times now.

Thanks
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Sam Goold

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  • confused

Posted 8 years ago

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Marije, Official Rep

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Hi Sam,

We do have a slight delay on our side with files that are uploaded to replace existing files (and have the same filename as the one already uploaded). The delay is approximately 5 minutes while the file is updated on our system. Our engineers are looking for ways to shorten this time and we hope to release that in the future.
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Marije, Official Rep

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Oops, fix that to "2 minutes" - one of our engineers has just updated me :)