Website not viewable online...even though i have purchased a domain name and published my page!

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  • Problem
  • Updated 6 years ago
  • Acknowledged
I brought a domain through yola and created and published my new website on Friday. It is now sunday and i cannot view my website online, I have tried from different computers but when ever i search my domain or type it into the browser , it just says 'website cannot be found '.
When i log into my yola, it says the website is published and ready to view online.
I also haven't yet received a receipt for the purchase of my domain name to my email.....
Im not really sure what to do now.
Many Thanks
Photo of stellapaynetatu


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Posted 6 years ago

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Photo of Gop


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Hello Stella. This delay may be related to a DNS management problem associated with the Yola facility. If it is then they have advised that they expect this to be working within a day.

I expect that you will receive a response regarding your email by tomorrow.
Photo of Sanja

Sanja, Official Rep

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Hello stellapaynetatu,

We are indeed experiencing an issue with this that we're trying to resolve. Please can you share your URL with us so that we can be sure this gets fixed up.