Website not working proberly.

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Hello,

So first off, my website said it was live on the 24 of december, but the domain is still coasterclub.yolasite.com/ and not just coasterclub.dk as i requested.

Also, when i then try to edit my site, the changes aren't showing, even after days my changes still isn't showing.

Thank you.

- Kian Kronvang.
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Kian Kronvang

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  • frustrated

Posted 6 years ago

  • 1
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Gop

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Hello Kian,

Your site coasterclub.dk ir directing to coasterclub.yolasite.com.

You can change this so that the subdomain redirects to your custom domain:

Login to your Yola account and make sure you are on the "My Yola" page.
Make sure the correct site name is selected from the "Select Site" drop-down menu.
Click on "Advanced settings", located to the right of your site's name.
The two domains will be listed on the page and you will be able to change your primary domain by clicking on "make primary".
Your custom domain name will now be the primary and the subdomain will redirect to the custom domain.
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Kian Kronvang

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Yes, but my domain is still 'pending' and has done that for a week now.
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Gop

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Hi Kian,

When I go to your site coasterclub.dk it re-directs to coasterclub.yolasite.com. I get no error message.

This means that coasterclub.dk is in fact live. Try and re-publish your site and the alterations performed above should be OK.
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Kian Kronvang

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Yes, but when i edit my site, the changes doesn't show...
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Shawn Holman

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You must click the publish button.
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Kian Kronvang

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I do...
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Sanja, Official Rep

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Hello Kian,

I'm not sure why this is happening. I have forwarded to our DNS Team to take a look at this. Thanks for your continuing patience.
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Kian Kronvang

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Thank you very much.
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Jackie

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Hi Kian,

Thank you for letting us know about this! I have sent your case onto our engineers to investigate the pending status and have it removed. I think it is left-over from your domain's registration, and once it is removed we will be able to set coasterclub.dk as your primary domain.

We will let you know as soon as we have an update. Apologies for the delay in the meantime.

Thanks,
Jackie
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Jackie

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Hi Kian,

I am pleased to let you know that our engineers have corrected the status of your domain, and coasterclub.dk is now set as your primary domain.
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Kian Kronvang

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Thank you guys very much.

That was good news.