Website online

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  • Updated 6 years ago
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hi yola team.....i have a website through yola yet when i enter my url website into internet browser my website does not appear....i have been registered with yola for several years now ...my domain name does not expire until 2014?/ could you please help with this technical problem...thankyou
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Niki C Pierpoint

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Posted 6 years ago

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Stefan, Official Rep

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Hello Niki C Pierpoint

The reason why your website is currently offline is that your Yola Silver hosting package expired in September this year, and hasn't been renewed. To use your custom domain with Yola, you will need a running hosting package.

To renew, please go to your My Yola dashboard, and click on "Account" in the left-hand side menu. Next to your account status, click on "Upgrade", and choose one of our hosting packages, Yola Bronze, Yola Silver, or Yola Gold in order to get your website back online.