If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Gop is right. I wasn't able to find your Yola account in our system, using your Get Satisfaction profile e-mail. Can you please provide your login e-mail to your Yola account (not your password)? Then I could check if there is any glitch in your account. Thanks.