Website Renewal Issue

  • 1
  • Problem
  • Updated 7 years ago

I did not want to renew my subscription to my yola website account. All I wanted to do was renew my domain name because I am hosting from a different site. Yola renewed my old website and now I have $99 deposited from my bank account which I needed for other priorities. Can you please assist me with this issue? My website domain name is and I just renewed my domain and I did not want to renew my old website.

Photo of Roshelle Wilder

Roshelle Wilder

  • 3 Posts
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  • upset

Posted 7 years ago

  • 1
Photo of Gop


  • 7473 Posts
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Hello Roshelle,

I am sure Yola will contact you by mail on this issue as issues with accounts are best handled this way for your privacy and verification aspects.
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Stefan, Official Rep

  • 4448 Posts
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Hello Roshelle

Please send us your request via e-mail using our Contact Support Form. We will need to verify your account ownership and protect your privacy. Thanks.