website saves, but does not publish consistently

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  • Updated 7 years ago
  • Answered
Hi,

I have had this problem for about 7 months.

When I go to publish my site, it saves when I click the save button. However, when I click on publish, i have great difficulty getting it to publish. Sometimes I have to go in and make a change, then save, and then change, then save sometimes 6 or 7 times. Lately, I have noticed, that I have to log off, and then it seems to publish. Prior to 6 or 7 months ago, the site publshed immediately. It's getting very frustrating as I need to publish changes many times during the week for my students.

The site still is listed as a synthesite.com site. It's http://teachndad.synthasite.com. Would this be an issue?

Thanks

Rod
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Rod

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Posted 7 years ago

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Sanja, Official Rep

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Hello Rod,

Having a .synthasite domain does not affect your publishing. I suggest clearing the cache in your browser to see if that helps. It could be that your browser is referencing old information.

Please let us know how this goes.
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Rod

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Hi Sanja,

Thanks so much for that quick response. Yes, it did work. Great to know.

Cheers

Rod
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Sanja, Official Rep

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I'm glad to hear this, Rod. Thanks for letting us know!