Website setup problem: error report

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  • Updated 10 years ago
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I've been trying to set up my homepage on a university's server. The website wouldn't show up on any browser. Having contacted the IT helpdesk of the university I received the following reply:

"It looks like your website has some stup problems, I found the following in the error log:

tail -f /net/www/logs/error_log |grep ~sklarman

[Fri Oct 03 17:58:49 2008] [error] [client 82.95.67.223] PHP Warning: require_once(/this/www/www.few.vu.nl/~sklarman/classes/commo...) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/sklarman/www/classes/commons/includes/Common.inc.php on line 87
[Fri Oct 03 17:58:49 2008] [error] [client 82.95.67.223] PHP Fatal error: require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/this/www/www.few.vu.nl/~sklarman/classes/commo...' (include_path='.:/this/www-support/php-5.2.4/lib/php:/this/www/www.few.vu.nl/~sklarman') in /home/sklarman/www/classes/commons/includes/Common.inc.php on line 87"

Since I'm totally not into IT, I've no way of interpreting this message. Does anyone see what the problem is? I'd be grateful for any suggestions.

best,
Szymon
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Szymon

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Posted 10 years ago

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Ruth

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Are you trying to host the site yourself, or publish your site to SynthaSite?
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Szymon

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Yes I'm trying to host it myself on a university's web server, which provides me with a bit of my own space. To my knowledge all the formal requirements should be satisfied here: the permissions on the particular folders are set up correctly and the server supports php 5.2.x.
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Ruth

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Hi Szymon,

If you want to host your site somewhere else, select option 3 and follow these instructions:

Hosting with your own service provider:

Copy the site to the webroot of a php 5.2.x enabled web server
* Ensure that the "classes/work/templates_c" directory is writable by the web server.
(chmod 777 classes/work/templates_c on Unix / Linux boxes)

Please note that if you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider.

The site you built will always be available in your SynthaSite account for editing and updating even if you download your site as a zipped file and host it elsewhere. However, to put your changes live you would need to re-download your site and re-upload it to the servers of your hosting provider each time. If you host your site with us (either using a free subdomain or a domain of your own) you can update it with a single click - so it is a lot easier to make changes.