Website Unavailable

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Hi there,

For some reason my website is unavailable!!!!! We are moving to new premises and I want to promote this and do other stuff!! Please help!!
Michelle x
Photo of Michelle StifflersMom Oxley

Michelle StifflersMom Oxley

  • 2 Posts
  • 0 Reply Likes
  • sad

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Michelle

Your Yola website is currently unavailable because your Yola Silver hosting package expired in June 2012. To use your custom domain name with Yola, you will need a hosting package. As your Yola account has been downgraded to a Yola Free account, can you please upgrade to Yola Silver to republish your website to your domain and keep using the Premium Style you chose for your website?

Please let me know if you have any questions.
Photo of Michelle StifflersMom Oxley

Michelle StifflersMom Oxley

  • 2 Posts
  • 0 Reply Likes
Hi Stefan,

Thank you for your reply, but I have decided to transfer my domain etc. Apparently I need to let you know the IPS TAG. It is UNLIMITED.
Many thanks
Michelle
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Michelle

Are you sure? We'd be sorry to see you go. If you really want to transfer your domain to another registrar, you will need to send us a message using our Contact Support Form. This way we can verify your account ownership and protect your privacy. Thanks.