Website wont work! Please Help

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  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 10 years ago
I published my site this morning at 6 am and it worked fine, but when i woke up to work on it some more, my website is not longer live and running. When I go to publish my site again, it asks for the domain URL, and when I type it in, it says that my domain is already in use. PLEASE HELP!!!
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SUPERM4N 82

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  • frustrated

Posted 10 years ago

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Monique, VP of Customer Support

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Hi Superman

I am sorry that you are having this problem. Please can you send me the URL (web address) of your site that you published this morning so that I can check it out.
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SUPERM4N 82

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thank you for your quick response. The URL is http://teamgrimreapers.com and I checked out GoDaddy to make sure that my hosting was pointed to the proper IP address and it was. Kinda stuck.
Thank you!
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SUPERM4N 82

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i just realized that none of the changes I made saved either. Thats no big deal though, I can re-do that.
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Monique, VP of Customer Support

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The publishing dialog has changed since we did our new release. This could be what is confusing you. You should click on the link that says "Already Own a Domain". This will take you through the process of publishing to the domain that you set up an A record for.

If this does not work for you, please let us know.
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SUPERM4N 82

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I did that earlier and it said that my domain was currently in use. And it says the same thing still.
Thank you once again.
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SUPERM4N 82

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if you like u can access my account to see what i am seeing
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Monique, VP of Customer Support

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Could you do the following for me, please?

1. Log into you account and open up your site
2. Click on the "Help" menu
3. Click on "Contact Support"
4. Fill in the form and send it to me.

That will give me more information that will help me solve the problem.