WEBSITES NOT WORKING, DOWN FOR DAYS!!!! WHAT IS GOING ON?

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  • Updated 7 years ago
  • Solved
DEAR YOLA STAFF, WHAT ARE YOU DOING?! THIS IS RIDICULOUS MY SITES HAVE BEEN DOWN FOR DAYS!!! AND NO ANSWERS, NO ACTION!! I CAN'T BELIEVE ALL MY WORK FOR NOTHING! NOW I HAVE TO GO TO ANOTHER COMPANY. WHAT A WASTE!!!
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NiaB!

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Posted 7 years ago

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Laura Thomas, Social Media Coordinator

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Hello NiaB!,

I was able to view your website: http://www.niabradio.com/ and I have attached a screenshot for your reference.



Is this the website you are referring to?
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KanThaiDecor

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Here is what I got.....Maybe it is a regional problem or intermittent
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Monique, VP of Customer Support

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Hi NiaB!

I have just checked all your sites and they are all working. If you see the error again please let us know. I am terribly sorry for the inconvenience caused by this and any delays while we tried to work it out!
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KanThaiDecor

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Monique...I just looked again and still get what I posted above using FireFox....It now seems to be fine in Chrome and IE though.
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KanThaiDecor

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Did more checking and can view all pages on the site with FF other than the index page.
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Laura Thomas, Social Media Coordinator

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So strange, I can reproduce that now as well though it was fine for me in Firefox before. I need to consult with our DNS team to investigate further.
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KanThaiDecor

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The only thing I can think of is maybe there is some user added code on the index page that is not getting along well with the latest changes in FF
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Laura Thomas, Social Media Coordinator

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Hello, I just wanted to reply with an update. Unfortunately the problem seems to be some aggressive browser caching as the sites are loading correctly from our servers. We confirmed this by running a "curl" command within Terminal. Please try clearing your cache and restarting your browser once more and let us know if you can see your site. The caching should clear on its own shortly but if it does not, we will continue to work with you and our engineers on a solution.
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Laura Thomas, Social Media Coordinator

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Just wanted to confirm that this issue is sorted on your end NiaB! Everything looks good on our end, so please advise if you are still struggling with your website loading.