Wesbite builder not loading to create new website

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  • Question
  • Updated 9 years ago
  • Answered
Photo of Linda Lycett

Linda Lycett

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Posted 9 years ago

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Photo of Marije

Marije, Official Rep

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Hi Linda,

We're sorry to hear this is happening and there are a number of things you can try:

1. Logout, restart your browser and login again
2. Check to see if you are having problems with your network or internet service provider.
3. Clear your browser's cache. This link has more information: http://www.wikihow.com/Clear-Your-Bro....
4. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: http://www.google.com/cookies.html.
5. Check that your browser is set to enable Javascript. This link has more information on how to check: http://www.ehow.com/how_4815661_turn-....
6. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
7. Try loading the site on a different computer or network if possible.

Please come back to us if none of the suggestions help.