Website is unavailable on the internet

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
  • (Edited)
My website is unavailable on the internet, this is a new development as it worked fine last week. www.scintillatephotography.yolasite.com

Thank you
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Kelly Williams

  • 4 Posts
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  • sad and frustrated

Posted 5 years ago

  • 1
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Nazlie

  • 1721 Posts
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Hi Kelly

I am able to view your site on the web at http://www.scintillatephotography.yolasite.com (see screenshot below). Please describe the page your see when you visit your site.

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Kelly Williams

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Thank you for the reply Nazlie,

I have tried on 3 computers and a client complained and this is what they get

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Nazlie

  • 1721 Posts
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Thank you for the screenshot. Please clear the cache in your web browser to see if that helps. You may need to refresh the browser after you clear the cache.

If that does not resolve the issue, please let us know.
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Stefan, Official Rep

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Hello Kelly

Confirming Nazlie, I can also open your website on different computers and in Internet Explorer, Firefox and Chrome without problems. The page you get is normally displayed when custom domain names expire, so it shouldn't appear for your free yolasite subdomain at all.

Can you please clear your cache and cookies, and retry? Please let me know if that helps.
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Kelly Williams

  • 4 Posts
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Thank you guys so much - it is now working everywhere,

You guys really helped me today