• 1
  • Question
  • Updated 7 years ago
  • Answered
This host site is a bad joke. Over two days I have lost count how many times my screen has frozen. I try to save, it freezes. I try to publish, it freezes. I try to add widgets, it freezes.
Photo of NICK


  • 14 Posts
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Posted 7 years ago

  • 1
Photo of Emmy


  • 5892 Posts
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Hello Nick,
I'm really sorry to hear that you are having trouble in the Sitebuilder, that sounds very frustrating. There are some troubleshooting techniques that can help with the problems you are having if you would like to try them:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

4. Please check to see that you have the latest version of Flash installed, for more information please click here: Version Test for Adobe Flash Player.

5. Try loading the site on a different computer or network if possible.

Please let us know how this goes for you.

Kind Regards,