what do you do if you forgot your username and password?

  • 2
  • Question
  • Updated 10 years ago
  • Answered
i really dont want to start over and iforgot my username AND password.
i'm scared .
what should i do?.
at the bottom of the page where it says "post your topic" after i press on it and type my email and everything it says that i dont have an acount with that email and i do!
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lielle

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  • sad

Posted 10 years ago

  • 2
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jeremy, Employee

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Official Response
Hi there Lielle,
If you tell us your site name we will be able help you further.

In the interests of your security you can email us at support@yola.com with your problem and we will be able to help you with your login details. (If you can include your site name in the email you send us it will speed up the process a lot)