What happened to my Yola Silver???

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I'm really, really unhappy. I renewed my Yola Silver Package for a full year - I log in today - and I'm showing I'm on the free package now.
Did you screw up with the Gold Package and downgrade people that have Yola Silver.

I have number of site on Yola - but I have no problem dropping them all if this isn't fixed.
Photo of JohnP


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  • very disatisfied

Posted 6 years ago

  • 1
Photo of JohnP


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I renewed my Yola Silver in spring of 2012 - what the???
Photo of Gop


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Hi John,

Wondering if in fact your domains have expired coincidentally?

If you haven't done so then you may need to re-purchase these as this is a separate charge not currently combined with the Silver hosting plan. It's very confusing and many have come unstuck on this issue.

If you look at your domains section in My Yola the expiry date should be apparent for each of your Yola purchased domains.
Photo of Stefan

Stefan, Official Rep

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Hello JohnP

I wasn't able to find your Yola account in our system, using your forum e-mail. Can you please provide your domain name, so that I can have a look?