What has happened to the HTML editor?

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  • Question
  • Updated 8 years ago
  • Answered
This is what I am getting when I try to access the HTML editor. What is wrong ?

The connection was reset
The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
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Felipe

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Posted 8 years ago

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Sanja, Official Rep

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Hello Felipe

I'm sorry to hear that you're having this trouble.

It would seem like you have lost connectivity with your internet server. Can you please try again and see if you're still getting this error?
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Kershnee

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Hi Felipe - let us know if you are still having a problem with this. We would really like to help you sort this out as soon as possible.
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Felipe

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Yes, I am still having problems

Internet Explorer cannot display the webpage
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Sanja, Official Rep

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I'm sorry to hear that you're still having trouble. Can you please share with us your URL so that we can take a look at what's going on. Thanks.
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Felipe

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http://www.html101.yolasite.com/

This is the message I get :

The connection was reset

The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
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Felipe

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Sanja

I don't know if what you meant with my URL was the URL I was using to access the HTLM editor or something else. Anyways, when I try to run the HTML editor from this URL http://www.html101.yolasite.com/, I get :

The connection was reset.

Felipe
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lambofgod

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Hey Felipe,

Please check your firewall and security program setting. For Windows firewall go to: Start-->Control Panel-->Security-->Windows Firewall. Now check the security restrictions set. If it is on "High" or "Only trust these sites" you will either have to set it to "Medium" or put the html101 site in the trusted site list.
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Sanja, Official Rep

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Thanks lambofgod.

Felipe - my apologies for misunderstanding you earlier. I thought you were referring to the HTML widget in your site builder. Please give lambofgod's suggestion a try and see if that resolves the issue.
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Felipe

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Hey lambofgod

I use Windows XP. Once I am at Windows Firewall there is no way of setting the security restrictions to High, Medium or Low. The Firewall is either On or Off. Regarding the trusted or exception list, it is related to programs installed and running in the computer.

Thanks
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lambofgod

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Ok,

for the program list, make sure Firefox is on that list.
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Felipe

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Firefox is in the exception list