If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry that you are experiencing this problem. We are aware of it, and it has been brought to our specialists' attention who will look into this. Thank you for your patience. I will update you as soon as I have any news.