What is the uptime rate on Yola?

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  • Updated 11 years ago
What is the uptime rate for Yola's hosting?
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emma

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Posted 11 years ago

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Peter

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Hi Emma,

The uptime of published sites is so close to 100% that I'm happy to say always.

The builder is sometimes upgraded with some notification and very occasionally there are unexpected outages. These don't affect the published sites.
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emma

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Thanks Peter! Great to hear. :)
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Jonathan Hitchcock

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Official Response
Hi Emma,

We have fairly strict service level agreements with our providers that ensure, for example, excellent network and hardware availability. While we'd like to be able to give you numbers to indicate how much uptime we can guarantee, we're a bit wary of making a promise we might not be able to keep.

That said, the prime focus of our concern at Yola is you, the customer, and if/when one of our hosting servers does go down, we are all as awake and attentive as we can be, as soon as we can be (often at three in the morning). We strive to be as responsive and transparent as we can, and I think that our past record and the reputation we have with the rest of our users speaks more for us than any guarantees we could try to give.

In addition, of course, we are always working behind the scenes to make our systems more reliable and failsafe - one day, maybe we will be able to make a 100% uptime promise, and really mean it!

Cheers,
-Jonathan
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lisaretief

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Hi Emma,

We aim for 99.9% uptime on both the Site Builder and Published Sites.

Over the last year we have certainly hit this.

In the last month, the specific statistics are:
Site Builder: 99.91%
Published Sites: 99.51%

We have a team of experience engineers working constantly to uphold and improve our uptime.

When you choose to host your site with us, you get implicit access to premium hosting backed by engineers who make sure your site remains available.

Lisa