What's with the logging into Yola twice thing?

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  • Question
  • Updated 9 years ago
  • Answered
I have come to Yola at least 2 times today and I see the Yola name and login in the middle of the page and once I log in there I am carried to the regular login page to login again... Why is this? I almost thought it was some kind of fake Yola site. Why do I have to login twice?
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Yola_User_A

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Posted 9 years ago

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nick

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You know I had the same thing happen to me...I looked at page source to make sure it was really Yola.. and it is..Gets me too.
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Yola_User_A

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It's not all that major to me personally, but I just need to be able to comprehend why it's necessary, and clearly both of us were a bit afraid to log in on that first page so.....
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Emmy

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Hello,

Thanks for bringing this to our attention, this definitely sounds like a bug. Can you tell me a few things so that I can relay the information to an engineer:

1. When you saw the login page in the middle of the screen, had you tried to access your Site Builder from a bookmarked link, or did you see this when you went directly to yola.com?

2. What browser were you using?

Thanks for any information you can provide us with, it will help us get to the bottom of this quicker.

Emmy
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Yola_User_A

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I don't click on a bookmarked linked to get to yola, I always either completely type it in or just type the first part and choose it from the list of visited links in my browser. Also, I just did it both ways to see if it happens again and now it doesn't show the login in the middle of the page of course.

Seems like this doesn't always happen, I think I logged in some other times today and it didn't have that first login page. Only 2 times today did it do this to me that I can remember.
I am Using Firefox.
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Emmy

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Hi everyone,

One of our engineers knows what the problem is and is working on a fix now. Thanks for the information!

Emmy
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Yola_User_A

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: )
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Yola_User_A

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I see we're back to logging in twice again?...
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Marije, Official Rep

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Hey Yola_User_A - this should be fixed as of 15 minutes ago. Will you post here if you see the problem again - you may need to clear your cache beforehand to be sure.
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nick

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did it for me yesterday again also. I just bought a new computer and so far so good :)