If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You purchased a .com domain with us which is US$11.95 per year. To use a custom domain name with Yola, you need a hosting package. I can see in your account that you have our hosting package Yola Bronze, and that you chose monthly payment. This means that you'll be charged for Yola Bronze every month at US$4.95. Your domain will renew in one year and can only be paid annually.