when i try to use the seo tab with sitebuilder, it freezes on "initializing".

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  • Updated 3 years ago
  • Solved
when i try to use the seo tab with sitebuilder, it freezes on "initializing". it was working fine yesterday and now will not load any seo features.
I have tried all suggested fixes with no luck
spent weeks on my site and almost ready to publish but now cannot use any seo features
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  • very frustrated

Posted 3 years ago

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Monique, VP of Customer Support

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Hi Jon

I am sorry to hear that!  We would like to get that sorted out for you.  Can you post the URL of your site so that we can investigate further?
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Laura Thomas, Social Media Coordinator

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Hi Jon, 

I just wanted to followup because I believe you are referring to a website that isn't published. I was able to locate an account for you and see several unpublished sites. Are you struggling to access all of them? 

The SEO tab for JSK Custom Cabinets loaded for me as did WA Skate Ramps where I see you have an "A". Well done!

I hate to repeat advice as you say you've tried all suggested fixes but I'm not clear what has already been suggested. Did you go through the troubleshooting section of this tutorial? If not, can you give that a try and let us know how it goes?
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Is that link correct? Doesn't take me to a trouble shooting guide on SEO setup.
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Sanja, Official Rep

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Hi Gop,

The link that Laura was trying to share was to address the site not loading up, not a troubleshooting guide on SEO setup.

However, having said that, I think Laura may have meant to share this link instead: My site won't load in the Sitebuilder.

Thanks for the catch on this!