When tried to edit redirected to restricted_vew

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  • Question
  • Updated 7 years ago
  • Answered
Hi, I cannot edit my website. When i click edit website i am redirected not to editing page but to http://sitebuilder.yola.com/restricte... ...
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Fotex Fotografija

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Posted 7 years ago

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Gop

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HI,

When you login you are taken to "My Yola" first of all?
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Fotex Fotografija

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Yes. It is like allways.
Also I tried to create new website and it works fine
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Gop

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Thanks for that.
I presume then that you can see your site in the dropdown list of sites?

Can you try logging out and then back in. It may be worth clearing your cache as well in case there's any rubbish held there preventing fresh access to your site. (Which I doubt but worth the effort :)

Let us know.
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Fotex Fotografija

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I have already tried logoff/logon and 3 different browsers without any luck :(
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samphillips

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This has happened to me before, it is usually caused by included HTML tags, drop yola support an email and they should sort it out by editing the code :)
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samphillips

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*unclosed
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Gop

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Thanks Sam. Always good feedback to hear of the same experience and solution.
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Gop

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Thanks Sam. Good feedback.
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Fotex Fotografija

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thanks
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Stefan, Official Rep

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Hello Fotex Fotografija

Please let us know if you are still experiencing this problem and you haven't contacted our e-mail support. Thanks.