Where did my domain name go ??

  • 2
  • Problem
  • Updated 8 years ago
  • Solved
My domain name no longer exist 15 minutes after purchasing it.
Photo of Nick

Nick

  • 3 Posts
  • 0 Reply Likes
  • PISSED

Posted 9 years ago

  • 2
Photo of Nick

Nick

  • 3 Posts
  • 0 Reply Likes
Me too, and now I don't have a account with them---funny!!!!!!!!!!cause i just paid 19.95 for it!!!!!!!!!!!!!!!!!

2countrymice@gmail.com
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Nick - we have your email in support and will answer it as soon as possible.
Photo of Nick

Nick

  • 3 Posts
  • 0 Reply Likes
Photo of lcnelson23

lcnelson23

  • 3 Posts
  • 0 Reply Likes
it charged me TWICE for my domain name but never went through. I'm using a subdomain right now until it's fixed, but I don't want to be charged twice for a domain name that I never actually received.

I'm super pissed!
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Our payments team will be happy to assist you. Please reply with the subdomain your site is published to and the domain name you were trying to purchase. If your site is not published to a subdomain please email support@yola.com with your login email so our team can look into the issue further.